Definitions:

“Organizer”, “Us”, “Our” or “We” refers to Pulp Live World Production, Inc.

“Event” refers to the live music, concert, and activities held in the venue.

“Venue” refers to the location of the event.

“Ticket” refers to tickets or passes needed to access the event.

“You” refers to you or anybody who in the organizer’s opinion is acting with your authority or permission to purchase tickets.

1. In addition to those terms and conditions outlined below, any attendee of the Event agrees to the terms and conditions of our third-party ticketing agent and venue regulations. These Terms & Conditions operate in addition to the Ticket Terms and Conditions of the Venue including the Venue’s Ground Regulations.

2. Nobody will be allowed admission to the Event without a valid ticket. You must keep possession of such Ticket at all times during the Event. Your Ticket may be invalidated if any part of it is removed, altered, tampered or defaced. Pulp Live World Productions, Inc. will not be responsible for any Ticket that is lost, stolen or destroyed. In some cases, if you have purchased a standing ticket(s) or exclusive enclosure/area ticket(s), a wrist band(s) will be provided to you with your ticket(s). You must bring your wrist band(s) wear at all times in order to gain access to these areas. Lost or forgotten wrist bands will not be re-issued.

3. All tickets sold are subjected to the Terms and Conditions. Your purchase of the ticket also means your acceptance of the organizer and venue’s conditions and policies.

4. For the safety of people at the Event, the venue management and the Organizer reserve the right to refuse admission and conduct health and security searches as they deem appropriate.

5. All tickets or passes should be checked on purchase, as mistakes cannot always be rectified. Please check your tickets carefully before and after purchase.

6. Once ticket purchase has been done, you cannot change the section or the seat indicated in your ticket. For seated audiences, you cannot switch seats as all seats are reserved until the end of the show. Likewise, those you purchased standing tickets cannot switch the standing section they have prior selected in their tickets.

7. Our recommendation is that the Event is not suitable for children under 18. Whilst we recommend that these events are not suitable for children under 18, if you do wish to bring them as part of your party, at your discretion, they can attend as long as they possess a valid ticket to gain entry and there is a responsible adult of 18 and above to every two children under 16. We take every precaution to try and ensure everyone has a safe and enjoyable time at all of our events. It is your responsibility to check the suitability of an event for any children in your party regardless of official age restrictions, this includes considering the type of audience the event is likely to attract and whether such an audience is a suitable environment for children in your party. Refunds will not be issued if any aspect of an event, including the behavior of other audience members, causes offence to you or any children on whose behalf you have purchased tickets. We do not recommend subjecting babies and young children to loud music. Children are recommended to wear hearing protection if you decide to bring them. A concert environment is not suitable for very young children.

8. The Event may utilize special effects such as lighting, strobe lights, sound, or pyrotechnic effects. Please be advised should you have any conditions that can be triggered by these effects.

9. Tickets cannot be exchanged or refunded after purchase – unless announced by the Organizer due to cancellation or changes in schedule. Please note that duplicate tickets cannot be issued under any circumstances.

10. In addition to the ticket price, your order may require payment of a booking fee per ticket, a transaction fee per order and/or other supplementary fees which may apply to the Event. Those fees are also not refundable.

11. If the Event is rescheduled or moved, the Organizer will give you the options of either retaining or exchanging your tickets for the new date/location. If the Event is cancelled, you may be offered a refund on your tickets. Please note that any Booking Fees and/or Transaction Fees are not refundable in these circumstances.

12. If the Event is rescheduled, changed, moved or cancelled the Organizer cannot be held responsible for any resulting costs you may incur for travel, accommodation and other related goods, services or compensation.

13. Defaced or altered tickets or passes will become void and the holder will be refused admission.

14. Tickets cannot be re-sold for commercial gain. If we have reason to believe that tickets have been re-sold, they will be invalidated, and the holder will be refused admission.

15. We may restrict the sale of tickets to a maximum number per person (allocation). We reserve the right to cancel tickets bought in excess of this allocation.

16. The Organizer reserves the right to alter or vary the content or timing of any part of the Event in circumstances beyond its reasonable control without any obligation to make any refunds or exchange tickets.

17. The Organizer reserves the right to refuse admission or to eject a ticket holder any person appearing to be intoxicated, under the influence of drugs, is showing signs of Covid-19 including a high temperature or a persistent cough, refuses to wear a mask when required to do so, that is or otherwise behaving dangerously or inappropriately, for any other behavior likely to cause damage, injury, nuisance and annoyance or for failure to comply with the reasonable request of the Organizer.

18. Neither the Organizer nor the venue operator will be responsible for any loss, damage, death or injury howsoever caused unless (i) the relevant party has breached its legal obligations; and (ii) such loss or damage is a direct and reasonably foreseeable result of the breach. For the avoidance of doubt, the Organizer will not be responsible for the actions of any third party, including, but not limited to, the venue management.

19. The Event will operate in accordance with the latest Philippine Health guidelines regarding Covid-19. Kindly bring a copy of your vaccination cards, wear mask at all times and sanitize frequently. All audiences may be subjected to appropriate health checks before entry.

20. The Organizer does not accept any responsibility for any loss or damage to personal property brought to the Event.

21. You give your express consent to your actual or simulated likeness to be included for no fee within any film, photograph, audio and/or audiovisual recording to be exploited in any and all media for any purpose at any time throughout the world.

22. It is a condition of your admission to the Event that no commercial (non-private) use may be made by you of the Event or any part of it.

23. You shall not be permitted to bring the following items to the Event: Video and Audio Recording devices such as DSLR, Mirrorless Cameras, Go Pro/Action Cameras, Video Camera, and Audio Recorder, Tripod, monopods, selfie sticks, gimbals, any kind of tablet, sharp objects, pointed umbrellas, big bags/luggage, oversized banners, glass, cans, PET bottles, outside food, chairs and stools, dangerous weapons.

24. Please check Event details, timings and car park charges prior to travelling as these maybe subject to change. Schedules, rules and regulations regarding the concert/event are subject to the artists’ management approval.

25. Please check your route prior to travelling to ensure you arrive on time. The Organizer is not responsible for any delays due to travel disruptions.

26. Every effort will be made to admit latecomers but admission cannot always be guaranteed.

27. Video and sound recordings are limited to phone capture but doing online live streams of the Event shall be strictly prohibited.

28. “Force Majeure” means any cause beyond Organizer’s or the Venues’ control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, epidemic and/or pandemic, national mourning, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defense requirements, acts or regulations of national or local governments. The Organizer nor the Venue will not be liable to you for failure to perform any obligation under the Conditions to the extent that the failure is caused by Force Majeure.

29. PULP Live World reserves the right to change these Terms and Conditions from time to time and at its sole discretion.

30. The Ticket Holder's breach of any of the terms of the Ticket or failure to comply with the Venue rules shall automatically terminate whatever rights the Holder may have under this license and shall render the Holder's use hereof for any of the purpose illegal or unauthorized. In such cases, SM Tickets, the Venue, or the Organizer shall have the right to withdraw the Ticket, refuse the Holder's admission into the Venue or otherwise eject the Holder from the Venue. Further, the Holder shall be subject to all other legal remedies available to SM Tickets, the Venue, the Organizer.

31. The Site is for your personal and non-commercial use. Unless otherwise agreed to in writing by PULP Live World, you agree that you will not use the Site or duplicate, download, publish, modify or otherwise distribute or use any material included in the Site for any purpose, except to review the information included, to subscribe to programs included in the Site, and to purchase or other event events/merchandise/travels/hotels/attractions tickets, or other products offered by PULP Live World for your personal use. Use of the Site or the materials or content contained in here for any purpose not set forth in these Terms and Conditions is prohibited.

32. You acknowledge and agree that the copyright and other intellectual property rights in the Site and in all information and materials on this Website ("Website Content") are owned by PULP Live World, its affiliates, suppliers or licensors unless otherwise expressly indicated. The Website Content is protected by Phillippine and international copyright and trademark laws.